Setup and support are remote. The one exception is on-site biometric or gate hardware: ask who installs it, and who attends when it fails on a weekend.
Ask to see a real invoice the software generated, with your GSTIN, the right SAC code, and the correct CGST/SGST or IGST split.
Migration in is usually free. Migration out is where lock-in hides. Get the export format in writing before you sign.
A price that scales with your member count is a cost that grows exactly as you succeed. Prefer a published flat plan.
Reminders blasted from a staff member's personal number get that number banned. Confirm the vendor uses an approved WhatsApp Business API.
A demo shows the vendor's happy path. A trial loaded with your members shows yours. Insist on the second.
Gym software is cloud-based, so your vendor does not need to be in your city - what matters is that it handles Indian GST billing, supports your existing attendance hardware, and offers support in your timezone. Use the checklist below, then open the guide for your city.
Rarely. Installation and support are almost always remote. It matters more for on-site biometric or gate hardware - ask who installs it and who comes out when it fails.
Published annual plans are the norm. Treat quotes that scale with your member count as a cost that grows against you. Fitplex publishes its plans openly on the pricing page.
Yes, and you should. A trial loaded with your own member data is the only reliable test. Fitplex offers a 14-day free trial with no credit card required.
City-specific buyer's guides for 45 cities across 22 states and union territories.
Ahmedabad · Rajkot · Surat · Vadodara
Mumbai · Nagpur · Nashik · Navi Mumbai · Pune · Thane
Amritsar · Jalandhar · Ludhiana
Chennai · Coimbatore · Madurai
Agra · Ghaziabad · Kanpur · Lucknow · Meerut · Noida · Varanasi
Start a 14-day free trial with your own member data. No credit card required.