From Guwahati's student intake to the tea-belt towns, Fitplex handles the desk: face check-in, Assamese WhatsApp reminders, GST billing and a member app.
Assam's gym market runs through Guwahati, which is the gateway for the whole North East and shows it - a large share of members have come from Shillong, Dimapur, Imphal or upper Assam, join for an academic year or a posting, and go home for long stretches. The tea-belt towns of Dibrugarh and Jorhat run steadier local markets, and the monsoon in this state is long enough and serious enough to flatten attendance for weeks.
Fitplex is gym software built in India by Cybex Innovation. Across Assam it handles the unpredictability: freezing a plan when a member goes home so they come back instead of cancelling, telling a flood week apart from a lost member, and sending fee reminders over WhatsApp in Assamese or Hindi with a UPI link.
A student from Dimapur or a teacher from Tezpur is away whether you like it or not. Freezing extends the end date by exactly the days frozen, which turns a likely cancellation into a pause.
Attendance drops for reasons that have nothing to do with your gym. The lapsed list plus the attendance history tells you who is stuck and who has gone.
Check-ins from a connected biometric device are buffered and sync when the line returns, so nothing is lost when the network is.
Free forever for gyms up to 75 members, with no card and no expiry - it is not a trial. Paid plans are priced per gym rather than per member, so growing your membership does not increase your bill and a second branch adds no licence fee. Migration of your existing members, packages and payment history is free on every plan, including the free one. See all Fitplex plans.
Yes, and the end date moves by exactly the days frozen, so they return to the membership they paid for.
Yes, from your own verified WhatsApp business number. Meta approves each template first; we write and submit them for you.
No. Attendance from a connected eSSL or ZKTeco device is buffered on the device and syncs when the line comes back, so a patchy connection or a power cut does not lose check-ins.
If it is an eSSL or ZKTeco that supports ADMS, yes - the device stays on the wall, nobody re-enrols, and an expired membership stops opening the door on its own. Send us the model number before you buy anything and we will confirm.
Free 14-day trial, free data migration, and a team that sets it up with you.